Try it free for 14 days Β· AI answers are live
  • App Store
  • Google Play

In-app support that
keeps users

A native support chat for iOS and Android apps. Users reach you in one tap, AI answers the easy questions, and good conversations turn into reviews and upgrades.

24/7

AI answers from your own docs

1 tap

for users to reach you

5 min

to set up with one prompt

30+

languages, translated both ways

9:415G
πŸ’¬Your appSupport Β· replies fast

I paid for Pro but it still says Free

Tap Settings β†’ Restore purchases. Same Apple ID?

AI assistant

It works now πŸ™Œ

β˜…β˜…β˜…β˜…β˜…Rate Your app
Message↑
01How it works

Meet your
support team in an app

Find your app β†’ Paste one prompt β†’ AI answers β†’ You take over

  1. πŸ”Ž01

    Find your app

    Search the App Store or paste your Google Play link. Name, icon and colors come along.

  2. πŸ“‹02

    Paste one prompt

    Your coding agent (Claude Code, Cursor, Codex) builds the native chat screen.

  3. πŸ€–03

    AI answers first

    Common questions get answered from your knowledge base, day and night.

  4. πŸ™‹04

    You take over

    Everything else lands in your inbox, with the user's device and plan beside it.

Paste in your agentβ€Ί add Keepchat in-app support chat to my appHow the SDK works β†—
Always on

Support that
grows your app

Fewer cancellations, more reviews, more revenue. Every conversation is a chance to keep someone.

01 AI answers

Answers in seconds,
even at 3 a.m.

Give it your FAQ, docs or help pages. The AI answers users in their own language, only from what you wrote, and hands the chat to you the moment it isn't sure.

  • Learns from your FAQ and web pages
  • Replies in the user's language
  • Hands over instead of guessing
Done by your AI assistantMeet the AI agent
πŸ“šKnowledge baseFAQ Β· Restoring purchases Β· Sync issues Β· Pricing12 articles

how do i restore my purchase on a new phone?

Open Settings β†’ Account β†’ Restore purchases, signed in with the same Apple ID. πŸ‘

πŸ€– AI assistant Β· answered in 3 s Β· 02:14

πŸ™‹β€œI want a refund” β†’ handed to you, AI stays quiet

02 Fewer cancellations

Hear them out
before they cancel.

Most churn is silent. Keepchat flags paying users who cancel or hit a billing issue, so you can reach out in the chat with the right offer.

  • Churn alerts from RevenueCat, Superwall and Adapty
  • Discounts and upgrades as tappable cards
  • Plan and renewal next to every chat
Works with your paywallReduce churn

At risk Β· Cancelled renewal

Sam Β· FitPulse Pro yearly

via RevenueCat Β· 2 minutes ago

Hey Sam, sorry to see you go. Anything we could do better?

honestly it's just a bit pricey

50% off for 3 months

Just for you, Sam

Claim offer

03 More reviews

Ask for a review
when they're happiest.

Right after you fix someone's problem, send Apple's or Google's native review prompt with one click. No begging pop-ups at random moments.

  • Native App Store and Google Play prompts
  • Sent at the right moment, by you
  • Respects Apple's limits automatically
One click in your inboxGet more reviews

it works again, thank you!! πŸ™

So glad! 😊

Shown by Apple, right in the app

Enjoying Pocket Budget?

β˜…β˜…β˜…β˜…β˜…

Tap a star to rate it on the App Store.

⭐ Sent at the happiest moment: right after you fixed it.

04 One inbox

Every app, every language,
one calm inbox.

All your apps and teammates in one place. Messages are translated both ways, office hours send an away reply, and a bug becomes a GitHub issue in one click.

  • Translation both ways, 30+ languages
  • Office hours and away replies
  • Chat to GitHub issue with device details
For your whole teamSee the inbox
Inbox
πŸ‡©πŸ‡ͺLenaDie App stΓΌrzt abβ€¦πŸŒ Translated
πŸ‡―πŸ‡΅HarutoWhere do I find my backups?πŸ€– AI answered
πŸ‡ΊπŸ‡ΈChrisCrash on launch since 3.2🐞 GitHub #87

πŸŒ™ Outside office hours: users get your away message automatically.

Why Keepchat

Keepchat versus everything else.

Email, help desks and chat SDKs each do part of the job. Keepchat is the only one built for talking to iOS app users and growing your app.

Keepchat compared with email support, help desks and chat SDKs
FeatureKeepchatEmail supportHelp desksChat SDKs
Lives inside your iOS appYesNoPartlyYes
Users don't need an accountYesNoPartlyPartly
Ready-made inbox, no backend to buildYesYesYesNo
App Store review requests in chatYesNoNoNo
Discounts and upgrades in chatYesNoPartlyNo
Subscription details next to every chatYesNoPartlyNo
One inbox for all your apps and teamYesPartlyYesNo
Set up with one prompt in your coding agentYesNoNoNo
One flat price, no per-seat feesYesYesPartlyPartly

Compared by category. Individual tools vary; see our comparisons with Intercom, Zendesk and more.

02Built for your stack

One chat for every stack.
Native everywhere.

No SDK to keep updated. The setup prompt builds a real native screen in your own code, styled like your app.

Subscription data

Help paying users first.

03Why Keepchat

Customer support,
built for mobile apps

Most help desks were made for email and websites, priced per agent and set up over weeks. Keepchat starts from your app, with one flat price.

04Pricing

Simple pricing

One flat price. Everything in.

No per-seat fees and no usage tiers. Your whole team, every app and every feature, with a 14-day free trial.

Larger app? Talk to us

Questions,
answered.

What is Keepchat?

Keepchat is an in-app support chat for iOS and Android apps built with Swift, Kotlin, React Native/Expo and Flutter. It helps app developers fix problems before users churn, get more App Store reviews and offer upgrades inside the chat.

Do my users need an account to chat?

No. Users open the chat and send a message. You can pass your own user ID and details if you have them.

How is Keepchat different from Intercom or Zendesk?

Those are broad customer service platforms for many channels and larger teams. Keepchat is built only for mobile apps, with review requests, retention offers and subscription data built in, at one flat monthly price.

Which frameworks are supported?

Swift and SwiftUI on iOS, Kotlin on Android, and React Native (including Expo development builds) and Flutter on both.

Does Keepchat have AI?

Yes. Turn on AI answers and it replies from your own knowledge base, day and night, in the user's language. When it isn't sure, or the user asks for a person, it hands the chat to you.

Do I need to release a new app version?

Adding the chat is new code, so it ships with your next app update (Expo apps using EAS Update can ship the chat screen over the air). After that, the chat's title, colors, greeting and AI answers change from the dashboard without updates.

How much does it cost?

One flat monthly subscription with your whole team and all features included, with a free trial. Larger apps can ask for custom pricing.

Give your users a reason to stay.

Free trial. One flat monthly price. Live in minutes.