Silent churn is the expensive kind
Most users don't complain. They hit a bug, can't restore a purchase or don't understand a feature, and quietly cancel. An email address hidden in settings doesn't catch them.
A chat button where they get stuck does. You hear about the problem while you can still fix it.
Everything you need to save a subscription
Every conversation shows the user's plan, purchase history and status from RevenueCat, Superwall or Adapty, so you know who's at risk.
- See plan, renewal date and purchase history next to the chat
- Offer a discount or a cheaper plan in the conversation
- Get alerted when a paying user reaches out
- AI answers common questions instantly, day and night
From cancellation to conversation
Link your cancellation flow to the chat. Instead of losing the user, you get one last conversation: fix the problem, explain the feature, or make a retention offer.
Frequently asked questions
How does in-app chat reduce churn?
It lets users report problems where they happen. Fixing a problem quickly keeps users who would otherwise cancel silently.
Can I see which users are paying?
Yes. Connect RevenueCat, Superwall or Adapty to see each user's plan and purchases in the inbox.
Can I send discounts in the chat?
Yes. Send a retention offer or a plan upgrade without leaving the conversation.